Site Information

Shipping

  • We post our products Worldwide.
  • Click the 'Estimate Shipping' button in your shopping cart to estimate shipping charges for the items currently in your cart.
  • All shipping charges include postage and handling.
  • We require between five to seven business days to make our products, depending on their size and complexity.
  • We carefully pack each item to ensure it is delivered to you safely.
  • We post the products from our factory in Braeside, a suburb of Melbourne, Australia.
  • Please provide a phone number (preferably mobile) when submitting your order for delivery purposes.
  • As items are delivered by Australia Post or Couriers, these occur during normal business hours (9am to 5pm on weekdays). 
  • Please allow 5-10 business days from the item being shipped for delivery within Australia. In most cases, delivery is much quicker.
  • For International Delivery, we use Australia Post Airmail, Pack and Track or Express Post International services depending on the size of the parcel. Please refer to the Auspost International Delivery options page for delivery timeframes.